Etihad Airways | Dubai
Introduction
Looking for an exciting sales career in the aviation industry?
Etihad Airways is hiring a Sales Representative in Dubai, United Arab Emirates. This role offers an excellent opportunity for sales professionals to work with one of the world’s leading airlines, managing key customer accounts, driving revenue growth, and strengthening Etihad’s market presence.
If you enjoy relationship management, negotiations, business development, and achieving sales targets, this position could be an excellent next step in your career.
Job Overview
Job Title: Sales Representative
Company: Etihad Airways
Division: Revenue & Commercial Division
Location: Dubai
Employment Type: Full-Time
Industry: Aviation & Commercial Sales
Experience Required: Minimum 3 Years
Education: Bachelor’s Degree
About the Role
As a Sales Representative, you will be responsible for executing sales activities, managing customer relationships, identifying business opportunities, and ensuring revenue targets are achieved.
The role involves working with corporate clients, travel trade partners, intermediaries, and prospective customers while supporting Etihad’s commercial growth strategy.
Key Responsibilities
Sales Planning & Target Achievement
- Develop periodic sales plans
- Achieve assigned sales targets
- Monitor sales performance
- Record and track sales activities
- Support revenue growth objectives
Customer Relationship Management
- Build and maintain relationships with assigned customers
- Develop new business opportunities
- Manage corporate and trade accounts
- Ensure customer satisfaction and retention
- Implement customer loyalty initiatives
Market Analysis
- Analyze market potential
- Identify sales opportunities
- Evaluate customer segments
- Assess market trends
- Support business development activities
Product Promotion
- Present new products and services
- Promote special offers and campaigns
- Increase product awareness
- Enhance market visibility
- Drive customer engagement
Competitive Intelligence
- Research competitor activities
- Monitor market developments
- Analyze competitor products and services
- Recommend effective sales strategies
- Support market share growth initiatives
Commercial Negotiations
- Negotiate agreements with corporate clients
- Manage trade partner relationships
- Draft and coordinate contractual agreements
- Ensure compliance with company policies
- Close sales opportunities effectively
Cross-Functional Collaboration
Work closely with:
- Marketing teams
- Commercial departments
- Corporate customers
- Travel trade partners
- Business intermediaries
- Revenue management teams
Required Qualifications
Education
- Bachelor’s Degree (Required)
Experience
- Minimum 3 years of relevant professional experience
- Sales, account management, or business development experience preferred
- Aviation, travel, or hospitality industry experience is advantageous
Essential Skills
Successful candidates should possess:
- Strong sales and negotiation skills
- Relationship management abilities
- Business development expertise
- Market analysis capability
- Communication and presentation skills
- Customer-focused mindset
- Commercial awareness
- Problem-solving skills
- Time management skills
- Results-oriented approach
Ideal Candidate Profile
The strongest applicants typically have experience in:
- Airline sales
- Travel industry sales
- Corporate account management
- Business development
- Key account management
- Hospitality sales
- Customer relationship management
Why Join Etihad Airways?
Working with Etihad Airways provides access to one of the aviation industry’s most dynamic growth environments.
Benefits include:
- International work environment
- Career development opportunities
- Professional training programs
- Exposure to global markets
- Aviation industry experience
- Opportunities for career progression
Career Progression Opportunities
This role can lead to positions such as:
- Senior Sales Representative
- Key Account Manager
- Corporate Sales Manager
- Business Development Manager
- Regional Sales Manager
- Commercial Manager
- Revenue Management Specialist
Living and Working in Dubai
Dubai is one of the world’s leading business and aviation hubs.
Benefits include:
- Tax-free income
- Modern lifestyle
- International community
- World-class infrastructure
- Excellent transportation networks
- Diverse professional opportunities
Application Tips
To improve your chances of success:
- Highlight measurable sales achievements
- Include revenue targets achieved
- Showcase account management experience
- Demonstrate negotiation skills
- Mention experience managing corporate clients
- Include market analysis or business development achievements
- Quantify results whenever possible
Examples of Strong CV Metrics
- Increased sales revenue by 20%
- Managed portfolio worth $2 million
- Acquired 50+ new corporate accounts
- Exceeded annual sales targets by 15%
Frequently Asked Questions
Is airline experience mandatory?
No. However, aviation, travel, hospitality, or related commercial experience can be advantageous.
How much experience is required?
A minimum of 3 years of relevant professional experience is required.
Is a degree mandatory?
Yes. A Bachelor’s Degree is required.
What type of customers will I manage?
The role involves working with corporate clients, trade partners, intermediaries, and prospective customers.
Is negotiation an important part of the role?
Yes. Negotiating and managing commercial agreements is a key responsibility.
Final Thoughts
The Sales Representative position at Etihad Airways offers an excellent opportunity for ambitious sales professionals to join a globally recognized airline and contribute to its commercial growth.
For candidates with strong relationship-building skills, sales expertise, and a passion for customer engagement, this role provides a rewarding pathway into the aviation industry’s commercial sector while offering strong opportunities for long-term career development.
To apply for this job please visit jobs.smartrecruiters.com.

















