Coordinator – Cargo

Company: flydubai
Location: Dubai, United Arab Emirates
Department: Cargo Operations
Job Type: Full-Time
Category: Behind the Scenes
Posting Date: 10/03/2026

Main Objective of the Role

The Coordinator – Cargo Operations (DWC) is responsible for supporting the optimization of aircraft cargo space utilization while ensuring compliance with airline safety and handling procedures. The role involves close coordination with Ground Handling Agents (GHA), warehouse teams, and airside loading staff to minimize discrepancies, prevent claims, and ensure proper storage and transportation of cargo based on commodity type.

This position plays a critical role in maintaining operational efficiency and cargo integrity at Dubai World Central (DWC).

Key Responsibilities

Flight Monitoring & Capacity Optimization

• Monitor flights regularly, particularly low-capacity flights with high cargo demand, to maximize uplift opportunities.
• Ensure efficient aircraft space utilization through proactive coordination and planning.
• Identify and address capacity constraints to reduce revenue loss.

Stakeholder Communication

• Maintain clear and effective communication across internal departments to ensure operational alignment.
• Keep stakeholders updated regarding cargo loads, changes, and irregularities.
• Coordinate landside and airside activities between cargo warehouse and aircraft loading teams.

Warehouse & Ramp Operations Support

• Support cargo handling tasks across internal and external warehouses, ramp operations, and cargo aircraft activities.
• Assist in build-up and breakdown of cargo consignments.
• Handle delivery processes and address customer service-related issues.
• Supervise GHA activities during shifts and assist Cargo Officers in warehouse and ramp reporting.

Cargo Handling & Compliance

• Perform tasks in line with company Standard Operating Procedures (SOPs), safety standards, and airline-specific regulations.
• Retrieve and store cargo following best-practice handling procedures for:
– Dangerous Goods
– Valuables
– Perishables
– Courier shipments
– Live Animals
– Diplomatic Mail
• Monitor warehouse floor activities and assist in tracing, repacking, and discrepancy resolution when required.
• Handle Quick Ramp Transfer Cargo products efficiently and report irregularities promptly to Senior Officers.

Inventory & Documentation

• Complete and update cargo inventory records, including Unit Load Devices (ULD) accessories and thermal blankets.
• Control export and import processes, ensuring shipments are transferred and delivered on time.
• Prioritize shipments appropriately to meet operational deadlines.
• Assist in preparing warehouse and ramp activity reports.

Qualifications

• High School Diploma (minimum requirement).
• 2–4 years of relevant experience in cargo operations, warehouse handling, or aviation logistics.
• Fluent in English (spoken and written).
• Proficient in MS Office applications (Excel, Word, PowerPoint).
• Dangerous Goods Regulations certification (CBTA 7.3A preferred).
• Valid UAE Driving License (mandatory).

Core Competencies

• Customer Focus
• Teamwork and collaboration
• Effective communication skills
• Personal accountability and commitment to results
• Resilience and flexibility with a proactive “can-do” attitude
• Attention to detail and operational discipline
• Ability to work under pressure in a fast-paced airport environment

Information Security Responsibilities (ISR)

• Read and comply with company Information Security Regulations (ISR) policies.
• Report any weaknesses, risks, or security incidents to the Line Manager or Information Security team.
• Complete mandatory ISR awareness sessions and follow all related operational guidelines.
• Ensure adherence to data protection and cargo documentation security standards.

Work Environment

This role is based at Dubai World Central (DWC) and involves operational work within warehouses, ramp areas, and cargo facilities. The position may require shift work, including weekends, nights, and public holidays in line with airline operational requirements.

Career Growth Opportunities

The Coordinator – Cargo Operations role provides exposure to airline cargo logistics, safety compliance, and aircraft loading optimization. High-performing candidates may progress to Cargo Officer, Senior Cargo Supervisor, or other logistics and ground operations leadership roles within flydubai.

Why Join flydubai

• Work with one of the UAE’s leading airlines
• Gain experience in dynamic air cargo operations
• Opportunity to develop expertise in aviation logistics and dangerous goods handling
• Competitive compensation and career advancement pathways
• Collaborative and performance-driven operational culture

Interested candidates meeting the qualifications and experience criteria are encouraged to apply with an updated CV highlighting cargo handling expertise, certifications, and operational achievements.